In 2013, I moved away from my hometown of Lunenburg, MA, to Durham, NH, to pursue a degree in Hospitality Management from the University of New Hampshire (UNH). College was exciting and challenging. Even though I had worked in the hospitality industry since the age of 14, I was taking in so much new information. My professors and peers opened my eyes to just how important and in depth the industry can really be – hospitality isn’t just for hotels, but it is something we experience every day, whether at the grocery store, doctors office, and even your local coffee shop.
During my senior year, I met a woman who worked at Saxbys during a hospitality networking event. Hearing her speak so highly of the company, its mission to “Make Life Better,” and their emphasis on empowering employees sparked my interested. A few weeks and interviews later, I was hired as a C.E.O, or Café Executive Officer, for the new Saxbys UNH café! Not only was I thrilled to be employed as a recent graduate, but it was with a great company that truly shares a mission I believe in. Best of all, Saxbys gave me the opportunity to serve and give back to a community that has done so much for me over the last four years. To say I was excited would be an understatement – I was ecstatic.
In preparation for the café opening in August, I attended hospitality training at Saxbys headquarters in Philadelphia, PA. For 10 weeks, it was a deep dive into the quality products and culture our company fosters. Every session was in-depth, interactive and fun, from learning to craft the perfect Americano to managing a fully operational business, it was unlike any training experience I’ve ever been through.
Although learning these new skills was exciting, my favorite part was witnessing the Saxbys team members’ shared passion of serving guests and giving back to the communities our cafes call home. From designing and tailoring our cafes to directly reflect the neighborhoods they serve, to fundraising and hosting events for nonprofits in each of our locations, Saxbys is much more than a company offering great coffee. We’re a community-centric organization that aims to “Make Life Better” for those around us every day, whether it’s with a friendly smile or a great cup of coffee.
On Aug. 25, Saxbys UNH café finally got to open its doors in Durham. Members of the university and greater Durham community joined us for a preview party where students, staff, faculty, and neighbors came to try a variety of menu items – including our Milk and Honey Cold Brew and Groothie – free of charge. Instead, guests got to pay as they wish, with all proceeds benefiting the newly established Saxbys First Generation Scholarship Fund, providing support to first generation college students attending the University’s Hospitality Management Program in the pursuit of higher education. Saxbys and our guests were able to raise $4,600 for the fund during the preview party. It was a great way to begin serving Durham and giving back to the very program that has given me so much over the years.
On behalf of Saxbys, I want to personally invite you to visit us in Durham so our team can introduce you to your favorite new café. You can find us at 17 Madbury Rd, Suite 100, Durham, NH 03824 from Monday to Thursday: 6 a.m. – 11 p.m., Friday: 6 a.m. – 9 p.m., and Saturday and Sunday: 7 a.m. – 9 p.m. To learn more about the Saxbys story, our mission, and products, visit www.saxbyscoffee.com. Hope to see you soon!
Trisha Crowe is an entrepreneur at heart. Since graduating from the University of New Hampshire’s Peter T. Paul College of Business and Economics in 2017, Trisha has put her hospitality management degree to good use by joining Saxbys, a Philadelphia-based coffee and hospitality company. As the C.E.O (Café Executive Officer) of the new Saxbys location in Durham, NH, Trisha will manage business operations. Trisha loves hiking, the beach, tea, and hanging out with friends. Her favorite Saxbys’ creations are the Milk and Honey Cold Brew, Vanilla Bean Cold Brew, and the Groothie! Follow Trisha on Instagram at @trishacrowe.