So you got the internship of your dreams. Yay! Wanna make sure you don’t screw it up? Lemme help you. I should start by saying that I can’t speak for all workplaces and all industries. But! Through my own experience interning at a three small nonprofits in college and my experience working with our interns here at WREN and NCCA, I’ve got a grasp on how to make the most of the experience (for both you and your boss).
SAY THANK YOU
A one line, “Thank you so much for this opportunity, I’m eager to learn and be of help”-type message will mean a lot to an employer and remind them that you were the right choice for the job. I suggest doing this at the beginning, and writing a second email or card toward the end of your experience.
BE HONEST ABOUT YOUR AVAILABLITY
In life, you really shouldn’t be making promises you can’t keep, and in interning, you really really shouldn’t. Don’t sign up for five days a week when you know that three is more practical. If you say three and can somehow show up for five, people will think you’re a rockstar. If you say five and show up for three, you don’t even want to know what they’ll think of you (okay, fine, they’ll think you’re a flake, an airhead and a baby).
PROVE THAT YOU WERE THE RIGHT CHOICE
Of course it’s important to be yourself and let your personality shine through whenever you can, but it’s also important that the higher ups know you’re taking this opportunity seriously and are grateful for it every day. That is true of any job, but it’s extra important when YOU are the intern they’ve selected out of many applicants.
There’s no shame in being the office nerd. I always was. I showed up early in a clean and conservative outfit, I’d ask people if they needed beverages before I got one for myself and kept my desk so clean you’d never know anyone used that space at all.
Oh and this is super important: If your job involves any kind of event with alcohol (a holiday party, a birthday party, a press event or release party, etc.), treat it like you’re in the office and be ready to help. You don’t want to be remembered as the intern that got all messed up and had to be driven home by someone from accounting at the end of the night, right? No drinking– that’s what you do when you get home.
ASK QUESTIONS, BUT NOT TOO MANY QUESTIONS
Again, interning is about learning and getting some experience under your belt before you’re ready to enter the work-force, so bosses expect that you will have some questions about how things work and more importantly, the way they work. Ask them how they take their coffee, if there are any must-have contacts you should have at hand and other things that you’d want an intern of your own to know about you.
Not-so-great questions? Anything you can Google. It may seem obvious, but I’ve seen interns ask for directions to a restaurant. That kinda stuff makes you seem like you’re not a self-starter, someone who can think on their feet. And that’s what being an intern is ALL about. Get scrappy, get resourceful, go make friends with a low-level assistant who you can help out and get tips from. Basically, texting your boss and asking them how to use the printer is the last resort, never the first! Ask how they file expense reports (Once! Only once! Write everything down the first time they tell you!), ask them who your go-to person on the team is beside them, ask them if there’s any materials you can read about computer programs, operations stuff and company history. Those are all great questions to be asking in your first few days– they’ll set you up so you can answer your own questions.
BE YOUR COOLEST SELF AT ALL TIMES
Whether you’re grabbing lunch with the other interns or walking into a meeting with high-level people to take notes, be cool! Not like in a “My boyfriend is from a foreign country and doesn’t speak English but we are love anyway,” although I do think that’s totally cool. I mean more that you want to be the perfect work-friend (not too close, but close enough to share a giggle when it’s appropriate) and you want to be respectful but not spazzy around the bosses. If your pen isn’t working, don’t announce it to the room like it’s your own personal 9/11– get up and get a new pen and move on with your life.
Your co-workers and bosses are going to ask you some questions about your life (unless they don’t, and you shouldn’t take that personally) and when you answer, speak succinctly and don’t give away that you hate your roommate because she had sex with your ex-boyfriend.
You may be like, “B, girl. I’m not an idiot. I wouldn’t do that.” But trust me when I tell you that there can be major downtime at work and things get brought up and you don’t want to give anyone fodder. Personable is cool, TMI is not.
*** BONUS TIP*** WERK
Obviously you’re going to work, but are you going to WERK? You know, make it pop, shine bright like a diamond and all that good stuff? Show up early, have excellent phone manners, remembers people’s names, keep a smile plastered to your face 24/7? I suggest you do!
Don’t forget that a job may not come at the end of this internship, but you’ll be in a position to leave your stank all over that damn office via good impressions. All of these people should be just as aware as your boss that you’re in it to win it. Of course you don’t want to step over boundaries– don’t be thinking that you’re BFF with the president of the company because you two shared a smile and a laugh in the kitchen once, but if the connection seems appropriate? WERK!
So there you go– play by these rules and you’re bound to have a fantastic interning experience. People will love you, freak out over you, think you’re the best and wonder how they ever lived without you. Or maybe they’ll just think you did a great job and were a pleasure to be around. Either way, you’ll make it, kid. I just know it.
And for the folks at home with their interning years behind them, please chime in with your tips in the comments section! Let’s get a legion of interns out there who know how to do the damn thing.