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8 Jul 2019

College Internship Fall 2019 Employment Services Internship – Manchester, NH

International Institute of New England – Posted by IINE-NH Manchester, New Hampshire, United States, New Hampshire, United States

Internship Description

The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. The Institute offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, asylee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service. Interns can also expect to spend some time each week supporting their office’s front desk, assisting the Office Manager and learning to better navigate the services at the Institute.

All internships are unpaid and correspond roughly with the US semester system:
Spring Internship: January 7, 2019 – April 26, 2019
(Applications requested by December 1)
Summer Internship: May 13, 2019 – August 23, 2019
(Applications requested by April 8)
Fall Internship: September 9, 2019 – December 20, 2019
(Applications requested by August 5)

First consideration is given to applicants that can commit at least 12 hours (IINE-Lowell or IINE-Manchester internships) or 16 hours (IINE-Boston internships) over the course of one of the semesters outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.

Employment Services Internship Overview
IINE’s employment program places newly-arrived refugees into their first jobs in the US and assists more established refugees as they take the next step in their career. Students are typically enrolled in the Employment Services program when they are enrolled in the Community Services Program and exit once they have a job. Employment specialists track retention at regular intervals and offer a variety of continued support and coaching for the student as they settle into their new job. Interns meet one-on-one with clients to provide additional resume and cover letter writing support, help practice for interviews with potential employers, and to answer questions clients may have once they start new jobs.
Reports to: Employment Services Case Specialist
Location: Manchester, NH

Key Responsibilities:
• Assist the Case Specialist to provide feedback to clients working on resumes, cover letters, and job applications
• Practice with clients ahead of interviews
• Check in with clients about their applications and interviews
• Accompany clients to interviews and job fairs
• Teach Work Orientation Workshops
• Regularly summarize client accomplishments and feedback for Case Specialist
• Follow-up with clients to assess retention and alert the Case Specialist when clients require further services
• Help the Case Specialist update the online database with case notes
• Contact local employers and inquire about job openings

• Interest in international, refugee, asylee, and/or immigrant issues
• Ability to work respectfully in a multicultural environment
• Patience speaking with non-native English speakers/non-English speakers
• Tutoring or teaching experience, especially in small groups or on a one-on-one basis
• Experience with US job application process
o Previous work and/or internship experience with an HR department or recruiting firm highly desirable
• Excellent oral and written communication skills
• Experience editing and formatting, especially resumes and cover letters
• Highly organized with great attention to detail
• Ability to handle multiple tasks and to switch gears quickly
o Exhibits strong problem-solving skills
• Professionalism, discretion, and maturity in dealing with confidential information
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Language skills in Arabic, French, Spanish, Chinese, Portuguese, Somali, Swahili or Nepali preferred
• Driver’s license and/or car required

Learning Objectives:
• Recognize and create strong resumes and cover letters
• Hone editing and formatting skills
• Successfully build relationships and refer candidates to potential employers
• Understand and explain how to access local transportation and publics services
• Successfully navigate the application, interview, and orientation processes typical of recruitment systems used by US employers
• Identify and access community resources and services, particularly those that cater to the needs of refugees and immigrants.
• Understand the US Refugee Resettlement program, as well as what part VOLAGs and resettlement agencies like the International Institute of New England play in receiving and integrating refugees.
• Respectfully express and engage ideas and values in a multicultural, multilingual environment.

How to Apply

Please apply using the link below. As part of your application you will be asked to submit a cover letter, resume, and the contact information for at least 3 references. For more information, including a full list of our internships, please visit the International Institute of New England’s website at Any questions should be directed to the Institute’s Internship Program at

Internship Categories: Other. Internship Types: College Internship. Internship Tags: case management, Employment Services, Immigrant, and refugee. Salaries: Unpaid.

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